October 28, 2004

Name Confusion

The name of my consulting firm has, from time to time, engendered confusion with both would-be and existing customers. Typically, though, folks figure out that we don’t, actually walk dogs.

So, imagine my surprise when I received the following email in my sales inbox this evening:


    Subject: Lenny

    Dear sirs:

    I have a Jack Russell cross Staffordshire terrier that is lovely but very energetic and I have been busy working at home recently , which has meant he’s starting to run round the walls.

    can we arrange something , perhaps one of your guys would be able to pop round and give him a half hour on the beach a couple of times a week.

    I am in Suffolk , England…. do you have local branches? … does ‘we deliver’ mean you come out or would I have to get him to you:?

    with kind thanks, in advance.

    Theo

Update: I couldn’t stop myself from replying:


    Subject: lenny

    Theo:

    While we have branches in Chicago and Tokyo, we do not yet have any
    offices in Great Britain. Also, sadly we do not offer dog walking
    services, but rather enterprise systems consultation.

    I apologize that we cannot be of more help in this matter.

    My best to you and Lenny,

    Patrick Michael Kane
    We Also Walk Dogs

Posted by pmk at October 28, 2004 7:27 PM | TrackBack
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